Breakfast was excellent, great choices of fruit, eggs, omelettes, bread types, and juices. I have to give a HUGE thank you to the concierge Estefani! She went above and beyond. She helped book 2 boat tours at the last minute. More importantly, she helped me navigate some airline issues.
Manju
tháng 3 năm 2025
The hotel is beautiful and well located. The staff were very helpful. The breakfast was very good. Nice toiletries. The terrace on the plaza is very nice and lively and the terrace on the rooftop has an amazing view. Although it’s a big hotel it doesn’t feel crowded.
Ginna
tháng 1 năm 2024
Excellent seevice.cudos to front desk agent Yarledis.she went above and beyond to ensure our stay was great.a small hiccup with our room due to construction issue,she attended to us personally arranging various choices of rooms for us.always a smile and greeting! Also the waitstaff in all the restaurants were outstanding. Service in general was amazing.we will definitely visit again.
Thomas
tháng 9 năm 2024
Food was amazing. The staff was nice. Location was great! Loved it!
Jeff
tháng 2 năm 2025
I really loved this hotel. The staff was great and very helpful. The hotel was historic and beautiful but the rooms were very modern and updated. The location was ideal for exploring the old city. It was heavenly to sit at night on the front plaza and enjoy the sea breeze. The food was all excellent.
Olivia
tháng 2 năm 2025
Stunning hotel in the heart of Old Town, with meticulously thought out details. Clean, spacious rooms, comfortable beds, excellent customer service - the breakfast is delicious! A slightly more expensive stay, but worth it for the location, proximity to transport, and walkability to all major tourist attractions. Would highly recommend!
Lilykaren
tháng 10 năm 2023
Fantastic experience. I’ve traveled to Cartagena on and off over the last 20 years. I normally stay at the Santa Clara. This is our first stay at the Santa Teresa and we will definitely be staying again.
Hawkeye
tháng 4 năm 2025
The location and beautiful historic property. Perfectly located to explore the walled, old part of Cartagena, which has by far the most things to see. It feels like home. A great place to return to after exploring the city, which can be hot.
Bush
tháng 1 năm 2024
Everything is beautiful. The rooftop is gorgeous. Flowers are stunning.
Ariana
tháng 5 năm 2023
Beautiful property, gorgeous rooftop pool and bar/restaurant, delicious breakfast and dinner, and extremely courteous, helpful staff. We attended a wedding in the hotel also, and it was truly amazing perfection.
Joan
tháng 4 năm 2024